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HomeCyclingJob: Buyer Expertise Specialist - Velotech, Inc.

Job: Buyer Expertise Specialist – Velotech, Inc.


Job Title

Buyer Expertise Specialist

Firm / Group

Velotech, Inc.

Job Description

Velotech, Inc. is a regionally owned enterprise that has operated in Portland since 2002. Velotech is the mum or dad firm of BikeTiresDirect, Western Bikeworks, and Trisports.

As a result of an inside promotion, we’re looking for a Buyer Expertise Specialist to hitch our staff. Do you want bikes, but in addition speaking about them? Wish to assist others get the gear they should get on the market? Ship us your resume!

This place is chargeable for responding to buyer cellphone calls, emails, and for working straight with clients in our retailer. Buyer Expertise Specialists present product info, recommendation and order help. Certified Buyer Expertise Specialists additionally overview orders and worth match requests and help with website content material, together with product evaluations, images and descriptions.

ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:
Reply product questions & help with the order course of
Analyze buyer questions, troubleshoot, and supply clear solutions in an environment friendly {and professional} method
Develop belief and loyalty with customers and construct worth in our manufacturers
Navigate a complicated order processing system
Generate efficiency reviews and suggest enhancements
Coordinate with Returns to help clients with returns and exchanges
Help walk-in clients with product questions and purchases
Retrieve merchandise from the warehouse to help walk-in clients

ADDITIONAL RESPONSIBILITIES/DUTIES:
Navigate a complicated order processing system
Work with Advertising to help with customer-facing content material, together with website upkeep, product photographs and descriptions
Improve gross sales by genuinely serving to clients find out about extra/different product choices

MINIMUM JOB REQUIREMENTS:
Fundamental laptop expertise
Robust data of biking
Earlier customer support expertise is a plus, as is gross sales, service and mechanical expertise within the biking business

KNOWLEDGE, SKILLS, & ABILITIES:
Wonderful communication and organizational expertise
Strong data of biking merchandise
Capacity to work in a excessive quantity, fast-paced surroundings
Capacity to work independently or with others to handle a number of job with minimal supervision.

BENEFITS:
Beneficiant Worker Reductions
Versatile Schedules
Well being Insurance coverage
Paid Time Off – as much as 15 days your first 12 months
Quarterly ‘Get Exterior’ days

Velotech is an Equal Alternative Employer

Learn how to Apply

If , please click on on the hyperlink to use:
https://www.paycomonline.web/v4/ats/internet.php/jobs/ViewJobDetails?job=72623&clientkey=F102FCECFB43ED66CAD0C8276CB962A9&jpt=02b62538673102d8eee7275d55c07c05

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Positive Rechargehttp://allthingsrelief.com
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